Resolved -
The storage cluster has fully consumed the backlog at 20:50 CEST.
This incident has been resolved.
Jul 24, 07:21 UTC
Investigating -
The original incident causing lag on the FRA2 event storage cluster has been successfully resolved.
The backlog has been fully consumed at 17:34 CEST
However, we are currently experiencing slow disk operations on the storage cluster, linked to a maintenance operation on the region, that causes lag on the cluster again since 17:44 CEST.
This is unexpected as these operations are not typically impactful.
We are actively investigating this issue and working towards a resolution.
We apologize for any inconvenience this may cause and appreciate your understanding.
Jul 23, 16:14 UTC
Update -
Steps have been taken to mitigate the high traffic events causing this issue.
The platform is now catching up slowly on the backlog of events to process.
We appreciate your continued patience and understanding.
Jul 23, 13:15 UTC
Identified -
We are currently experiencing lag on our FRA2 event storage cluster due to an unexpected increase in traffic. Our engineers have taken immediate action by increasing the performance of the cluster to handle this traffic.
We are in the process of contacting the source of this traffic to understand the cause of this sudden surge.
Please note that performance might be slower than usual during this time.
We appreciate your patience and understanding while we work towards resolving this issue.
Jul 23, 12:38 UTC